Softential Mission

Softential aims to provide ever increasing value to its clients in the form of Service Management solutions that drive continual reductions in operational complexity and costs and help client organizations grow and expand, in fulfillment of mission objectives and increased shareholder value.

Focus

Softential is focused on mission essential and mission critical dynamic IT infrastructure operations centered on integrated IT availability, performance management, network operations, IT security, infrastructure modernization & consolidation and infrastructure capabilities.

These are in support of client initiatives such as Service Oriented Architecture, Cloud Computing, Infrastructure Virtualization, Data Center Consolidation and Modernization and Green Computing objectives.

Strategy

• Apply Softential's industry leading, in-depth knowledge, breadth of experience, proven professionals, structured methodologies and innovative approach to define, design, deliver, and support business aligned end-to-end IT infrastructure solutions for enterprise and public sector organizations.
• Align with best-in-class solutions and partners following well defined industry frameworks and constructs (ITIL, ISO 2000, eTOM, etc)
• Deliver sustainable, effective and adaptive solutions to meet the real and pressing demands for Business Service Management (BSM), Infrastructure Management , Operations Support Systems (OSS), and Network Operations Centers (NOC) solutions.

Core Competencies

Infrastructure solution lifecycle services including architecture, design, development, integration, implementation, system and process optimization, training and skills transfer, and post-implementation 7x24 remote and/or onsite support.