Softential is a leading provider of Business Service Management solutions for businesses that seek to monitor and manage their business services, IT infrastructure and workflow more efficiently and effectively.
Using industry leading Business Service Management platforms, we offer customized solutions enable our customers to maximize the return on investment (ROI) on their IT investments through greater operational efficiencies and decreased maintenance and downtime related costs.
The following case studies illustrate how Softential's best-in-class solutions meet our customers business, operational and technical needs.
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VITA
"When VITA was tasked with integrating all State of Virginia agencies under a single Business Service Management platform to streamline operations and improve the quality of services provided to citizens, we needed a partner with not just technical expertise, but also a deep knowledge of ITIL and associated processes..."
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Business Service Assurance
Our ITIL-compliant Business Service Assurance solutions are built around leading Enterprise Management, IT Service Management and CMDB platforms. Leverage these to optimize the health of your mission-critical business services.
Government Solutions
Softential offers best-in-class Enterprise Infrastructure and Network Management solutions for both the Federal as well as State and Local agencies.
Remote Infrastructure Management
Offering flexibility, greater control and service levels with reduced operating costs.
Support and Maintenance Solutions
Get the most from your business service assurance and enterprise infrastructure management solutions.
