Softential Tivoli Netcool WebAdmin

Softential's WebAdmin is a complete solution to dramatically improve the ROI and lower the TCO for Tivoli Netcool solutions by providing remote, centralized management through a secure, user-friendly web interface.

Overview

Across enterprises large and small, and federal, state & local public sector organizations, IBM's Tivoli suite is increasingly being adopted as a foundation for Service Management.

Also - as organizations take proactive measures to manage their infrastructures, frequently multiple/distributed instances of these solutions are deployed — to address particular geographic requirements or segregation of domain responsibilities dictated by business operations or mandated by policy.

This widespread adoption and use has also necessitated investments of time and energy to maintain and administer the Tivoli infrastructure to ensure realization of ROI and TCO objectives.

Softential WebAdmin takes that compelling ROI/TCO advantage to the next level.

With a single centralized interface to remotely and easily administer the IBM/Tivoli Netcool suite across physical and organizational boundaries, Softential's WebAdmin offers a sound alternative to the use of internal resources (at a fraction of the current costs) freeing up scarce time, budget, and staff to address other pressing demands.

Lowering TCO and Increasing ROI

WebAdmin has been designed from the ground up to be a comprehensive, secure, Unix-based, web-enabled Tivoli Netcool management and administration package and is in use today by some of Softential's largest customers.

WebAdmin is used by clients to help perform a number of typical administration actions such as adding new Tivoli Netcool ObjectServers, new Gateways and Probes; to test and push out rules files to multiple probe servers; aggregate log files from different Netcool components in a central location for troubleshooting; automatic watching of log files for error patterns, etc. Tasks that take tens of minutes or even hours can now be performed in less than 2 minutes in most cases.

Cumulatively, customers save thousands of hours every year per deployed solution.

Key Features and Functionality

• Extensibility: WebAdmin can be extended to centrally monitor and manage other Tivoli (and non Tivoli) applications to further reduce administration costs. WebAdmin is based on open-source tools [Apache and Perl]
• Configuration Management: Improved accuracy of configuration changes; Easier learning curve for users new to Tivoli by presentation of a unified look and feel across all managed components
• Security: Access control simplified via centralized user and group management operating across se- cure TCP/IP protocols
• Platform Support: WebAdmin is fully supported on most flavors of Red Hat Linux and Sun Solaris, with custom development available
• Minimal Overhead: Disk space and CPU footprints on hosts are minimal, resulting in little impact on system resources

By dramatically lowering user and operator involvement and interaction with administering Tivoli Netcool solutions, WebAdmin is able to deliver powerful savings that quickly lower the TCO and free up customer personnel time to perform higher value functions. Contact Softential today to learn more about WebAdmin or download this data sheet to get started.