Remote Infrastructure Management

Remote Infrastructure Management - Why?

In today’s highly competitive and rapidly changing business environment, CIOs face difficult challenges such as

• the cost of maintaining existing IT infrastructure
  (cost: nearly a third of their IT budgets),
• shrinking IT budgets, and
• regulatory standards such as Sarbanes-Oxley
  (compliance requiring new technology and its associated maintenance costs)

At the same time new business services must be offered regularly to maintain growth and achieve market differentiation - which means investments in new technologies, further increasing IT infrastructure maintenance costs.

The key to controlling and managing the complexities of technology in such a business environment is to create an infrastructure management strategy that addresses both the demand to deliver critical core business services as well as the need to manage ongoing training and maintenance costs associated with such services. In such a situation, Remote Infrastructure Management (RIM) solutions give CIOs a means to retain key IT intellectual property and expertise related to delivering and enhancing core business services. Such means enable them to identify those aspects of technology that could be effectively outsourced without sacrificing flexibility or the company’s competitive edge.

Remote Infrastructure Management and the Softential Approach

Softential's Remote Infrastructure Management offering provides a number of benefits to enterprises such as

• Reduced operational costs: Operating costs can be reduced by as much as 50%. These savings can be reinvested in enhanced services and other core business needs.
• Increased flexibility: Greater control in choosing what services best fit a particular IT environment. For example, CIOs can select from various tiers of RIM services that encompass one or more areas of interest to the enterprise, as opposed to end-to-end outsourcing of the entire IT environment.
• Retain asset control while improving service levels: As opposed to wholesale IT-outsourcing, enterprises retain control over their IT assets while improving overall service levels because they leverage our expertise in maximizing up-time and administration.
• Reduced risks: Reduce risks associated with standards-compliance issues and fluctuating personnel requirements as a result of changing business cycles, and
• Reduced time-to-market for new services: Our RIM offering enables enterprises to have access to a vast pool of subject-matter experts (SMEs) and experienced administrators on-demand, making it possible for companies to offer new services that require IT support quickly and effectively.

To understand how Softential can provide your enterprise with a customized Remote Infrastructure Management solution, please contact us.